Browsing Dirección de Operaciones y Tecnología by Title
Now showing items 3-3 of 3
-
The transformative capabilities of mediation on strenuous Labor-Management relation. An exploratory case study within the Telecommunications Sector in an emerging economy
(23rd Annual IACM Conference Paper, 2010)This paper examines how and why a mediation process may transform an antagonistic labormanagement relation, in two post-privatized telecommunications companies in an emerging economy, and make it evolve from severe ...